1. About This Privacy Policy
This Privacy Policy explains how KohiBrewJP (referred to as "this site") collects, uses, and protects users' personal information. By using this site, you are deemed to have agreed to the contents of this policy.
2. Personal Information We Collect
This site may collect the following personal information from users:
- Name, email address, and phone number (when making an enquiry)
- Postal address and postcode (when shipping products)
- Purchase history and order information
- Access log information such as browser type, access date and time, and IP address
- Information collected via cookies and tracking technologies
3. How We Use Your Personal Information
Personal information collected by this site is used for the following purposes:
- Responding to and handling enquiries
- Providing and delivering products and services
- Sending newsletters (with the user's consent)
- Improving and enhancing the site
- User analysis and compiling access statistics
- Fraud prevention and security measures
- Compliance with laws and legal obligations
4. Use of Cookies
This site uses cookies to improve user convenience and enhance the site. Cookies are small text files stored in the user's browser. Users may refuse cookies via their browser settings; however, doing so may prevent some features of this site from functioning correctly.
5. Sharing Information with Third Parties
This site will not provide personal information to third parties without the user's consent. The following are exceptions:
- When required by law or legal demand
- When necessary to protect a user's life, body, or property
- When deemed necessary for the public interest
- When providing necessary information to delivery companies for product shipping
6. Security of Personal Information
This site takes appropriate security measures to manage users' personal information securely. However, please be aware that no internet communication can guarantee complete security, and the risk of information leakage cannot be reduced to zero. We strive to minimise the risk of data leakage, alteration, and theft.
7. Data Retention Period
Personal information held by this site is retained for the following periods:
- Enquiry information: 3 years after resolution
- Purchase and order information: 7 years after completion of the transaction
- Access log information: 1 year from collection
However, where there is a statutory obligation to retain data, it may be retained for the required period.
8. User Rights
Users have the following rights with respect to this site:
- Right to request disclosure of their personal information
- Right to request correction or deletion of personal information
- Right to request suspension of use of personal information
- Right to request restriction of processing of personal information
- Right to data portability
Please direct any such requests to the contact details below.
9. Third-Party Services
This site may use third-party services such as analytics tools, marketing tools, and payment services. These service providers manage information in accordance with their own privacy policies. Please refer to each provider's privacy policy for details.
10. Minors
This site does not intend to collect personal information from individuals under the age of 18. In the event that personal information is provided by someone under the age of 18, we ask that they obtain the consent of a parent or guardian.
11. Changes to This Policy
This site may update this Privacy Policy as necessary. Any changes will be posted on this site. Users will be notified of significant changes. Continued use of this site after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about the handling of personal information or this Privacy Policy, please do not hesitate to contact us.
Email
privacy@nexusvectorlumenripple.com
Phone
+81354713355
Last updated: May 1, 2026